What our customers say

"Hi, This cleaning wasn't quite as thorough as usual. The indoor unit structure was clean, but there was dust under the cover, and dust sat in the corners of the outdoor unit's cooling fins. First time I've seen this, it happens, no worries, I cleaned those spots myself."

"The insulation doesn't cover the pipes everywhere. And it's not secured durably."

"Very accurate and fast. But. I got no information about what was done, whether there's anything I need to do — I had to ask whether there was anything I should know before the technicians left. I think better communication with the customer would be helpful; I missed that."

"It wasn't done, there was no insulation material."

"It's great you can book appointments online, and the technician arrived on time. But the card payment didn't work; the terminal wasn't functioning. So he waited while I transferred the amount... He definitely did the work well (I can't judge), though for 2 split air conditioners it seemed a bit quick to me. He was reasonably careful about cleanliness, but not especially thorough, and I wouldn't say he was overly friendly. What was unacceptable though — he came to a home with young children — was using our toilet, which is in our bathroom — he asked, of course, but I couldn't say no on the spot."

"After cleaning, I didn't get an invoice or work sheet, and on top of the pre-quoted price, they charged 2000 HUF per unit for filter replacement. I later asked by email for a document of the work done, but haven't received a reply yet. They were punctual, but next time I don't think I'll call them."

"They arrived an hour late, though they called ahead to let us know. They were surprised how clean it was and didn't "remember" that they'd cleaned it the year before. This time they measured leakage and cooling efficiency, which they didn't last year. It would be good if the website stated what standard service includes for this price."

"We've been calling them for two years now, everything's been fine so far — they're punctual, friendly and professional. My only issue is that during this cleaning they said the previous time wasn't cleaned properly, so there's mould. That's critiquing their own work, though I hadn't noticed any problem. I hope next year they don't say the same thing."